Select Install the hardware that I manually select from a list. Click Next when the Welcome to the Add Hardware Wizard window shows up. Click Action > Add legacy hardware. If all drivers are up to date but the camera is still missing in Device Manager, you can try adding a camera manually: Open Device Manager. Add a legacy camera driver.
Dell Camera Missing Driver Details Button
Realtek Semiconductor Corp. Windows 10 and later drivers,Windows 10 and Later Servicing Drivers for testing,Windows 10 and later upgrade & servicing drivers. Roll back the camera driver. If you dont find a file name that includes stream.sys, continue to the next steps. If it’s there, your camera was designed before Windows 7 and youll have to replace it with a newer camera. The mobile version that ships in Dell's XPS 1730 notebook PC has 40 cores.Select the Driver tab, select the Driver Details button, and look for a file name that includes stream.sys.
If you haven't restarted your device since the camera stopped working, you should do so. Allow available updates to install, then restart your device when it's ready.Restart your PC. If you see the option to View optional updates, select it to see if there are updates available for your camera. Select Start , then select Settings > Update & Security > Windows Update > Check for updates. Before you beginBefore working through the possible solutions listed, do these first:Check for updates. Windows 10 and later drivers.Curious about importing photos? See Import photos and videos from phone to PC.
If the camera works in the Camera app, the problem might be with the app you're trying to use.If your camera still doesn’t work, here are some other things to try. If you're asked to allow access to the Camera, select Yes. Select Start , then choose Camera from the list of apps. Waking up your device from sleep isn't the same thing as a restart.Test your camera with the Camera app.
In newer versions of Windows 10, some apps don’t have default access to the camera.To let your device access the camera, select Start , then select Settings > Privacy > Camera. Check your settings Give your apps permissionIf you recently updated Windows 10, you might need to give apps permission to use the camera. If your computer has a switch or button, make sure it's in the on position before using your camera. When turned off, your device won't recognize that there's a camera installed. Check for a camera switch or button your deviceSome laptops and portable devices have a physical switch or button that turns the camera on or off.
To check, go to Allow desktop apps access to your camera and make sure it's turned on. Only apps installed from the Microsoft Store will show in this list.If you installed the app from the internet, a disc, a USB drive, or your IT administrator installed the app for you, it might not be a Microsoft Store app. Make sure that Allow apps to access your camera is turned on.After allowing access to the camera, go to Choose which Microsoft Store apps can access your camera and turn on camera access for the apps you want.
Submit feedbackIf you've tried the steps in this article and don't find a solution that works, use Windows Feedback Hub to file a bug. If you don’t find a solution, go ahead and share details about your experience there, then check back later for responses. Find answers in the forumsIf the previous solutions don’t work, try searching for similar problems in the Microsoft Community forum for Windows Camera. Need more help?If you'd like to learn about the basics of using the camera, see How to use the Camera app. Select the check box for Delete the driver software for this device, then select OK.In Device Manager, on the Action menu, select Scan for hardware changes.Wait for it to scan and reinstall updated drivers, restart your PC, and then try opening the Camera app again.Note: If your camera still doesn’t work, look for help on the camera manufacturer’s website.
Be sure to use Recreate my problem when you submit your feedback in the Feedback Hub.For help submitting feedback with Feedback Hub, see Send feedback to Microsoft with the Feedback Hub app.
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